7game
Privacy Policy
Privacy at a Glance
- What we collect: Identity, payment details, and technical device data.
- Why we collect it: To manage your account, process transactions, and prevent fraud.
- Who sees it: Only our internal team and essential service partners.
- Retention: Kept for the duration of your account and as required by Philippine law.
- Control: You can request data access or deletion through our support channels.
1. Introduction and Scope
This Privacy Policy governs the collection, use, and protection of personal data for all users of the 7game platform. It applies to all services provided through our website and mobile applications. This policy does not extend to third-party websites or external services that you may visit after leaving our platform; we encourage you to review the privacy policies of those independent entities.
2. Personal Information We Collect
Account and Identity Data
We collect basic identification details necessary to create and maintain your account, ensuring that only eligible users access our services.
Verification Documents
To comply with "Know Your Customer" (KYC) standards, we may request government-issued IDs or proof of address to verify your identity and age.
Payment Data
Information required to process deposits and withdrawals is collected. This ensures your funds are handled securely via our partner payment providers.
Gaming and Transaction Activity
We record your gaming history, betting patterns, and financial transactions to provide account statements and detect suspicious activity.
Technical Data
Information including IP addresses, browser types, device IDs, and operating systems is collected to optimize platform performance and security.
Support Records
Communications sent to our support team are archived to resolve disputes and improve our customer service.
3. How We Collect Data
We obtain information through three primary channels:
- Directly from you: Information provided during registration, KYC verification, and support requests.
- Automatically: Data gathered via cookies and system logs as you navigate our platform.
- Partner Providers: Information received from our partner payment processors and identity verification services.
4. Why We Use Data
Your data is processed for the following essential purposes:
- Account Management: Creating, updating, and managing your user profile.
- Financial Processing: Facilitating secure deposits and withdrawals.
- Compliance: Verifying age and identity to prevent underage gambling and money laundering.
- Fraud Prevention: Identifying and blocking multi-accounting and malicious behavior.
- Optimization: Personalizing your gaming experience and improving site functionality.
- Legal Obligations: Fulfilling reporting requirements applicable to gambling operators in the Philippines.
- Marketing: Sending promotional updates only if you have provided explicit consent.
5. When We Share Data
We do not sell your personal data to third parties. We only share information with:
- Service Providers: Partner payment processors, verification agencies, and technical infrastructure providers.
- Legal Authorities: When required by law or to respond to valid legal requests from regulatory bodies.
6. How We Protect Data
We employ industry-standard security measures to safeguard your information:
- Encryption: All data transmitted between your device and our servers is encrypted in transit.
- Access Control: Internal access to sensitive data is strictly limited to authorized personnel.
- Data Isolation: Payment details are handled through isolated, secure environments.
- Monitoring: Constant system monitoring to detect and respond to unauthorized access attempts.
7. Cookies and Tracking
We use cookies to enhance your experience and secure your session. For a detailed explanation of the types of cookies we use and how to manage them, please visit our Cookie Policy.
8. Your Rights
Depending on your residency and the nature of your data, you have the following rights:
To exercise these rights, please contact our support team via the channels available on our Support Page. Please note that some data must be retained even after account closure to comply with gambling and anti-money laundering regulations.
9. How Long We Retain Data
We retain your personal information for as long as your account remains active. Following account closure, we will keep your data for the timeframe required by applicable law in the Philippines to satisfy legal, auditing, and regulatory obligations.
10. Age Limits
The 7game platform is strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, we will immediately suspend the account and void any winnings.
Parents or guardians who become aware of a minor using our platform should report the account immediately via our support channels.
11. Cross-Border Transfers
Some of our technical and service providers operate outside the Philippines. By using our platform, you acknowledge that your data may be transferred to these jurisdictions. We ensure that appropriate safeguards are in place to protect your data regardless of where it is processed.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates are published directly on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to us through the official contact methods available on our Support Page.