7game
Bank Transfers
Ideal for players who prefer traditional banking. You will need your registered bank account details to initiate a transfer from your banking app.
Deposits & Withdrawals Guide
The 7game cashier is your central hub for managing your funds securely and efficiently. Whether you are adding credits to explore our slots or requesting a payout of your winnings, our system is designed for transparency and security. Please note that available payment methods, specific transaction limits, and current processing times are always displayed in real-time directly within the cashier interface.
How the Cashier Works
All financial transactions at 7game are handled within a single, secure cashier module. Your account balance is held exclusively in Philippine Pesos (PHP) and is clearly displayed using the ₱ symbol across the platform. When you deposit, funds are added to your balance after the payment provider confirms the transfer. When you request a withdrawal, the process is treated as a review request; our team verifies the request against your account standing and verification status before the funds are released. This ensures that every payout is secure and reaches the correct owner.
Payment Method Categories in the Philippines
Local E-Wallets
The most popular choice for fast access. Perfect for those who use mobile apps for daily spending and want a seamless login experience.
Mobile Payments
Convenient for users who prefer managing their funds directly through their mobile network provider's credit or billing system.
Bank Cards
Suitable for players who prefer using their existing debit or credit cards for a familiar checkout experience similar to online shopping.
Prepaid Vouchers
A great option for those who prefer using prepaid codes, providing an extra layer of separation between your bank and the platform.
How to Deposit
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1
Secure Login
Access your account using your 7game official login credentials to ensure you are managing your own funds.
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2
Open the Cashier
Navigate to the cashier section of your profile where you can view your current PHP balance and payment options.
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3
Select Payment Category
Choose the category (e-wallet, bank, etc.) that best suits your needs from the available options listed.
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4
Enter Amount
Specify the amount of ₱ you wish to deposit, ensuring it falls within the limits shown on the screen.
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5
Confirm Transaction
Complete the payment in your provider's app or the secure payment page that opens during the process.
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6
Verify Balance
Return to the site and check if your balance has updated. If it hasn't, please visit our Support Page.
Why Payment Methods Must Be in Your Own Name
At 7game, we enforce a strict "Account Holder Only" policy for all financial transactions. This means the name on your payment account must exactly match the name registered on your 7game profile. This is not merely a formality; it is a critical security measure designed to protect you from account takeover and fraud. By ensuring that funds only move between verified identical names, we prevent unauthorized third parties from depositing into or withdrawing from your account.
Please be aware that third-party payments are automatically rejected. If a name mismatch is detected, payouts will be blocked to prevent funds from being sent to an unverified source. This protection ensures your winnings are delivered safely and exclusively to you.
How to Request a Withdrawal
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1
Complete Verification
Ensure your identity has been verified by our security team to enable the payout function in your account.
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2
Settle Active Bonuses
Check for any active bonuses. You must meet the requirements or close them before withdrawing. Visit our Bonus Page for details.
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3
Access the Cashier
Open the cashier and select the withdrawal or payout option to begin your request.
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4
Choose Payout Method
Select your preferred method, keeping in mind that payouts generally follow the original deposit path.
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5
Submit Request
Enter the amount you wish to withdraw and submit the request for review by our finance team.
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6
Track Status
Monitor the status of your request within your account transaction history until the funds are cleared.
Account Verification & First Payouts
Account verification, often referred to as KYC (Know Your Customer), is a mandatory process for every regulated online gaming operator. At 7game, we require this process to be completed before your first withdrawal is processed. This is done once per account rather than for every transaction, ensuring a smooth experience for your future payouts.
Verification typically involves providing a few general documents to prove your identity and residency. This usually includes a clear photo of an official government-issued ID, a recent document (such as a utility bill) showing your registered address, and evidence that your chosen payment method is registered in your name.
Pro Tip for Fast Approval
To avoid delays, we strongly recommend uploading your documents before you initiate your first withdrawal. Ensure that your photos are well-lit, in color, and that all four corners of the document are clearly visible in the frame. Blurry or cropped images are the most common cause of verification delays.
Why a Withdrawal Might Be Delayed
While we strive for efficiency, certain factors can cause a payout request to remain pending. Common reasons include:
- Verification Pending: Your identity documents may still be under review. Please check your email for any requests for additional information.
- Active Bonus Present: If you have an active promotion, the system may hold the payout until wagering requirements are met.
- Method Mismatch: Attempting to withdraw to a method different from your deposit or to a name that doesn't match your account.
- Incorrect Details: Typographical errors in account numbers or wallet addresses can cause transfers to fail at the provider level.
- Provider Checks: Some banks or e-wallets conduct their own security audits before accepting funds.
If your withdrawal is delayed, please visit our Support Page. When contacting us, please have your User ID and a screenshot of the pending transaction ready for faster resolution.
How Currency and Amounts Are Displayed
To maintain consistency across the platform, 7game uses Philippine Pesos (PHP) as the sole account currency, denoted by the ₱ symbol. All deposits, winnings, and withdrawals are calculated in PHP. If you use a payment method that operates in a different currency, the conversion is handled automatically by the payment provider. The final amount shown on the confirmation screen before you finalize the transaction is the actual amount that will be processed.
Staying in Control of Your Budget
We believe in a sustainable gaming experience. To help you manage your spending, we provide built-in deposit limits that can be configured within your account settings. You can set daily, weekly, or monthly caps to ensure you only play with what you can afford. Please note that for your protection, requests to decrease a limit usually take effect faster than requests to increase one.
Our best advice is to decide on your session budget before you even open the cashier, rather than making financial decisions after a round of play. For more tools and advice on healthy habits, please visit our Responsible Gaming page.
Protecting Your Funds & Security
Your financial security is our priority. We encourage all players to utilize the security options provided in their account settings, such as strong passwords and two-factor authentication where available. Never share your login credentials or payment details with anyone, including individuals claiming to be staff members.
Always ensure you are making deposits only through the official cashier on the la7game.com domain. Treat any message, email, or social media post asking you to transfer money to a "private" account or a third-party agent as a fraudulent attempt. We will never ask for your password or request transfers outside our secure cashier.
Frequently Asked Questions
How do I deposit?
To deposit, log in to your account and open the Cashier. Select your preferred payment category, enter the amount you wish to add, and follow the prompts to complete the transaction through your chosen provider's secure page or app.
Why hasn't my deposit arrived?
Deposits may be delayed due to provider processing or incorrect details entered during the transaction. If your balance does not update, please ensure the payment was successful on your end and contact our support team with your transaction receipt.
Why do I need to verify my identity?
Identity verification is a standard requirement for all regulated platforms to prevent fraud and ensure the security of your funds. It confirms that you are the rightful account owner and helps us maintain a safe gaming environment for everyone.
Can I withdraw to a different method than I deposited with?
For security reasons, we typically process payouts to the same method used for the initial deposit. If you need to use a different method, please contact our support team to discuss available options and provide the necessary verification.
Can someone else pay on my behalf?
No, all payments must come from an account held in the registered player's name. Third-party deposits are strictly prohibited and will be rejected, as this is a critical measure to prevent fraud and money laundering.
Why is my withdrawal still pending?
Withdrawals may be pending due to ongoing identity verification, active bonus requirements that have not been met, or internal security reviews. You can check your account status or contact support for a specific update on your request.
Can I cancel a withdrawal request?
Depending on the current stage of processing, some withdrawal requests can be cancelled via the cashier. If the option is no longer available, it means the request has already been sent to the payment provider for clearing.
How do I set a deposit limit?
You can set deposit limits within your account settings. Simply navigate to the security or responsible gaming section, choose the limit type (daily or weekly), enter the amount, and save your preferences to help manage your budget.
Ready to start your journey with the best online slots in the Philippines? Join 7game today for a secure and premium gaming experience.